National Occupational Certificate: Sales Representative_Group 4

KM01_Learner Guide: Module 1: Customer relationship Management

KM01_Learner Workbook: Module 1: Customer relationship management

KM01 – SUMMATIVE ASSESSMENT TEST

KM02 – Learner Guide – Module 2: Marketing, Promotions and Sales

KM02 – Learner Workbook – Marketing, Promotions and Sales

PM01 – Manage customer relationships within the scope of a Sales Representative in the wholesale and retail industry