National Occupational Certificate: Sales Representative_Group 1

National Occupational Certificate: Sales Representative Qualification Overview  The purpose of this qualification is to prepare a learner to function as a Sales Representative. A Sales Representative builds and maintains customer relationships, implements brand promotions, handles product sales and service to prospective and existing customers in a competitive environment. A competent learner shall demonstrate among others the following attributes: honesty, integrity, punctuality, self-motivated, responsibility, accountability, interpersonal relations, customer service orientated, ethical behavior, well organised, self-confidence and confidentiality. A qualified learner will be able to:

• Manage customer relationships within the scope of a Sales Representative in the wholesale and retail industry.
• Market, promote and sell products of represented brand to improve sales.
• Implement product positioning strategies within the competitive environment.